Get in touch

Whether you're worried about loan repayments or need help accessing your account, we have a team of helpful humans on hand to help.

Most queries can be quickly resolved by our FAQs so we'd recommend checking there first.

View FAQs

Contacting us about DivideBuy or Zopa retail finance? Log in to your account to chat with our specialist team.

Chat with us

Need a hand and in a hurry? The quickest and easiest way is to talk to us via live chat.

Other ways to reach us

Prefer to give us a call? Here's when we're available:

phone

Call us

General support
Monday to Friday 9am–6pm, Saturday 9am–5:30pm

Bank account support
Monday to Friday 8am–8pm, weekends and bank holidays 9am–5:30pm

Need urgent support for your bank account? Get help.

Want to make a complaint? Visit our complaints page.

Specialist repayments support

If you're struggling to keep up with your Zopa repayments, the best thing to do is contact our dedicated repayments team who can discuss your options.

phone

Call us about your repayments

Monday to Friday 8am–8pm

Get financial advice with PayPlan

Get free, impartial and confidential advice with PayPlan. Contacting them won't impact your credit score.

phone

Call PayPlan

Monday to Friday 8am–8pm, Saturday 9am–3pm