Why has my contactless transaction been declined?
watch_laterUpdated 25 days ago
There are a few reasons this might happen:
If it’s your first in-store spend using your Zopa debit card, you’ll need to enter your PIN. After this, contactless payments will be enabled.
After a total of £300 in cumulative contactless payments you’ll be asked to enter your PIN.
Contactless payment transactions are capped at £100, so for any spends over that amount, you’ll need to enter your PIN.
You may not have enough funds available in your account to cover the transaction.
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