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Smart Savings Hub

Find answers to our most frequently asked questions.

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  • Top FAQs
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Getting Started

  • What's the maximum amount I can save within the Smart Savings Hub?
  • How do I verify my linked bank account?
  • I’ve been asked to upload documents to support my application, how should I do this?
  • What's a Smart Savings Hub?
  • What does 'AER' mean?
  • When do I start earning interest?
  • Why do you need to see a bank statement?
  • Why do you need to verify my identity?
  • What documents might I need?
  • I’m a U.S. citizen or tax resident outside of the UK - can I open an account with you?
  • What do you mean by ‘tax resident’?

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Zopa Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG.

© Zopa Bank Limited 2025 All rights reserved. 'Zopa' is a trademark of Zopa Bank Limited.

Zopa is a member of Cifas – the UK’s leading anti-fraud association, and we are registered with the Office of the Information Commissioner (ZA275984).